Terms and Conditions

Terms and Conditions

Welcome to Mridu Essentials!

Please read these Terms and Conditions carefully before using our website or placing an order. By accessing or using our services, you agree to be bound by the following terms.

1. General

[Your Brand Name] specializes in high-quality artificial jewelry crafted to bring elegance and style to every occasion. By shopping with us, you accept the practices described in this document.

2. Return & Exchange Policy

We understand that sometimes things don’t work out. That’s why we offer a 3-day return policy from the date of delivery.

To be eligible for a return:

  • The item must be unused, in its original condition, and in the original packaging.

  • All tags and invoices must be intact.

Please note: Items that are damaged due to wear and tear, misuse, or negligence are not eligible for return or exchange.

3. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Refund Timelines:

  • Cash on Delivery (COD) Orders: Refunds typically take 7-10 business days to process after return approval.

  • Prepaid Orders: Refunds are processed within 3-4 business days after receiving the return.

Faster Option: You may opt for store credits instead of a monetary refund. Store credits are processed faster and can be used for your next purchase.

4. How to Initiate a Return

To initiate a return, simply contact our support team at +91-9569227283 within 3 days of receiving your order. Our team will guide you through the process and assist you with pickup and further instructions.

5. Shipping Policy

We ship across [Your Country/Region], with standard delivery timelines varying between 3-7 business days depending on the location. Please note that delays might occur during holidays or special promotions.

6. Changes to Terms

[Your Brand Name] reserves the right to update or change these terms at any time without prior notice. It is your responsibility to review this page periodically for updates.

For any questions, concerns, or feedback, feel free to contact our support team at [Insert Support Number or Email Address].

Thank you for shopping with [Your Brand Name]!